Booking for May · 2 engagements left

Internal ops automation
for SaaS & Startups.

Your engineers are too expensive to spend their week wiring up sales flows, onboarding sequences, and support routing. We take all of that off your plate — done in days, not quarters.

Kick-off within a week Fixed scope, fixed fee
Ops Automations Live
Lead enrichment → HubSpot
14 leads processed · 6m ago
Done
Onboarding → Customer.io
Triggered on Stripe upgrade event
Running
Support handling → Intercom
53 tickets routed this week
Done
Weekly digest → #founders
Sent Mon 09:00 · next Mon 09:00
Done
New lead → Enriched, routed, followed up in ~3 minutes.
Works with the tools you already use

Your best engineers are rebuilding Zapier instead of shipping product.

Most small startups duct-tape their internal ops together with half-built Zaps, manual CSVs, and a Slack channel where the founder pastes screenshots. It works. Until it doesn't.

The real cost isn't the broken automation — it's the senior engineer spending Thursday afternoon fixing it instead of shipping the feature you pitched to investors last week.

What we see, every week

  • Leads going cold. New leads land in your sales tool, nobody follows up, nobody hands them off. Deals slip quietly.
  • Messy onboarding. New customers get a Loom link and a prayer. They lose interest, and nobody notices for a month.
  • Support pile-ups. Your inbox is on fire with the same four questions, and nobody's built a way to sort them.
  • Numbers nobody sees. Founders ask for the weekly numbers, and somebody opens a spreadsheet every Monday morning.
  • "Just write a script." A senior engineer loses two days a month keeping an internal script alive that nobody else can touch.

Repetitive work that keeps your team off product.

Pick any of these off our plate, or bundle the lot. Most engagements replace 10-20 broken Zaps with one clean, monitored system.

Sales & Pipeline Ops

New leads get enriched, routed, and followed up on. Dormant deals get flagged. Nothing quietly falls through the cracks.

HubSpot Clay Apollo

Customer Onboarding

From signup to first real value, hands-off. Welcome emails, in-app nudges, handoffs to your team, milestone tracking.

Customer.io Intercom Loops

Support Routing

Tickets sorted, routed to the right person, and drafted automatically. The same four questions answered by your own help docs.

Intercom Zendesk Pylon

Reporting & Alerts

The numbers your team actually needs, pushed straight to Slack. Weekly digests, alerts when something looks off, no dashboards nobody opens.

Slack Metabase Looker

Internal Comms

Stand-up digests, deal-won announcements, bug routing, on-call alerts. The Slack wiring nobody has time to own.

Slack Linear Notion

Everything Else

Billing checks, contract routing, internal tool wiring, spreadsheet cleanup. If a person is copy-pasting, we can take it off their plate.

Stripe DocuSign Google Sheets

Three steps. No six-month retainers.

This is not a consulting engagement. We audit fast, build fast, and hand you a system you own — with docs, runbooks, and monitoring.

01
~1 day

Audit

We sit with your team, map every manual workflow, rank them by how much time they actually burn, and scope what's worth automating. You get a written plan before we touch anything.

You walk away with

  • A map of every manual ops workflow
  • Rough time savings per automation
  • Fixed scope and fixed fee — no hourly billing
  • A clear "don't automate this yet" list
02
5–10 days

Build

We ship the automations in your existing stack — HubSpot, Attio, Intercom, Slack, whatever you're on. No new vendor to learn, no dashboard nobody opens. You see progress in your tools daily.

How we work

  • Daily Slack updates, async-first
  • Built in your stack, not ours
  • Every automation monitored from day one
  • You review in your own tools, not a demo environment
03
Final week

Handoff

You get runbooks, docs, monitoring, and a 30-day window where we fix anything that breaks at no extra charge. Then you own it, outright. No subscription, no lock-in.

What ships with handoff

  • Runbooks for every automation
  • Monitoring & alerting wired to your Slack
  • 30-day fix-anything guarantee
  • Full ownership — no retainer required

Do it yourself, or get it done this month.

You could pull an engineer off product for two weeks. Or hire an ops person and spend three months training them. Or just ship it with us now.

DIY with your team

The usual path
  • A senior engineer loses 2–3 weeks of product work
  • Learning HubSpot / Attio / Intercom internals from scratch
  • Nobody to babysit the Zaps when they silently fail
  • Ops work competes with the roadmap every sprint
  • Or: hire a $140k/yr ops lead, onboard for 3 months

Opus

Done in days
  • Your engineers stay on product — not a single sprint interrupted
  • We already know your stack — no ramp, no learning curve
  • Monitoring from day one, runbooks on handoff
  • Fixed scope, fixed fee — no surprise invoices
  • You own the system — no retainer, no lock-in

Get your engineers back on product.

30-minute call. We'll walk through your current ops, tell you what we'd automate first, and give you a fixed quote by the end of the week. No pitch deck.